Terms of Service

Last updated: July 13, 2026

These Terms of Service ("Terms") govern your use of the Soroff mobile application and the soroff.com website (together, the "Service"), operated from Norway ("Soroff", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Soroff is a calorie and nutrition tracking app. You can log meals manually, scan barcodes, or — with a paid subscription — use AI-based photo analysis to estimate calories and macronutrients.

2. Not medical advice

Soroff provides estimates for general informational purposes only. Calorie and nutrient values — whether from AI photo analysis, barcode databases, or your own entries — may be inaccurate or incomplete. The Service is not medical, dietary, or health advice, and is not a substitute for consultation with a qualified healthcare professional. Do not use Soroff to manage a medical condition (including diabetes, eating disorders, or allergies). Always consult a doctor or registered dietitian before making significant changes to your diet.

3. Eligibility and accounts

• You must be at least 16 years old to use the Service.
• You are responsible for keeping your login credentials secure and for all activity on your account.
• You must provide accurate information and keep it up to date.

4. Subscriptions and payment

• Certain features (including AI photo scanning) require a paid Soroff Pro subscription, purchased exclusively through Apple's In-App Purchase system.
• Payment is charged to your Apple Account at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in your Apple Account settings (Settings → your name → Subscriptions on your iPhone). Deleting the app does not cancel a subscription.
• Prices are shown in your local currency by the App Store and may change; changes apply from the next billing period.
• Refunds are handled by Apple in accordance with App Store terms. We do not process payments or refunds directly.

5. Acceptable use

You agree not to: misuse, reverse engineer, or disrupt the Service; attempt to access other users' data; use the Service for unlawful purposes; or use automated means to access the Service or its AI features outside the app.

6. Your content

You retain ownership of the photos and data you submit. You grant us a limited license to process them solely to provide the Service (e.g., sending a meal photo to our AI provider to estimate nutrition). We do not sell your content.

7. Intellectual property

The Service, including its design, logo, and software, is owned by Soroff and protected by applicable intellectual property laws. These Terms do not grant you any rights other than the personal, non-transferable right to use the app.

8. Availability and changes

The Service is provided "as is" and "as available". We may modify, suspend, or discontinue the Service or any feature at any time. We aim to give reasonable notice of material changes but are not obliged to maintain any particular feature.

9. Termination

You may delete your account at any time in the app (Settings → Delete account). We may suspend or terminate accounts that violate these Terms. Sections 2, 6, 7, 10, and 11 survive termination.

10. Limitation of liability

To the maximum extent permitted by law, Soroff shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, health outcomes, or decisions made in reliance on information from the Service. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us in the twelve months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including your statutory rights as a consumer.

11. Governing law

These Terms are governed by the laws of Norway. Disputes shall be resolved by the ordinary courts of Norway, unless mandatory consumer protection law provides otherwise. EU/EEA consumers may also use the European Commission's Online Dispute Resolution platform.

12. Changes to these Terms

We may update these Terms from time to time. The current version is always available at soroff.com/terms. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms: support@soroff.com